NCE Path
Goals, barriers, Community Missions, learning, skills and a personal journey.
NCE COMMAND / THE PRACTITIONER WORKSPACE
Your experience should
shape your technology.
We know your ideas matter.
We’re on the frontline with you.
NCE Command is the professional workspace within NCE Path. It brings a caseload, participant progress and improvement proposals into one place — helping you see the next useful conversation and shape what the platform does next.
Working prototype · Fictional caseloads · Owner sign-in required
NCE CommandYOUR FRONTLINE, CONNECTED
3 to reviewStart with a conversation.
6Sample caseload
23Missions completed
SM
Sarah Miller
ReviewChildcare · Flexible appointment needed
JW
Jamie Wilson
ReviewTransport · At-home next step
Practitioner AI
“Help me prepare the next appointment.”
Guided demonstrationI have an idea to improve Path
Interface illustration · All people and activity are fictional.
ONE CONNECTED HUMAN POTENTIAL TECHNOLOGY PLATFORM
A Path for the person.
A workspace for you.
Participants work towards their own goals. Practitioners help make the next step possible.
NCE Command is a separate professional experience within the Path app. The current demonstration is protected by sign-in and restricted to the NCE owner account. Participant activity in the public demo is not connected to the fictional practitioner caseload.
The intended live model connects participant progress, authorised practitioner support and impact measurement, with access scoped to each role and organisation.
NCE Command
Caseloads, case preparation, notes and a voice in the platform’s development.
NCE Control
Improvement proposals, human review, decision history and a proposed trial-to-evidence loop.
A CLEARER PICTURE OF YOUR DAY
Less searching.
More useful conversations.
The prototype lets you explore the practitioner experience before a live service is connected.
See who needs attention
Review recent activity and reported barriers across a fictional caseload. Indicators explain what prompted a review; the practitioner decides what to do.
Open the person’s story
See their goal, missions, confidence check-ins, practised skills and next contact. Add and revisit saved demonstration case notes.
Prepare with Practitioner AI
Explore case summaries, appointment preparation and emerging barriers through guided responses based on fictional records. Review the suggestions yourself.
Suggest what’s missing
Capture a frontline problem, proposed improvement, expected benefit and a way to measure it. The proposal is saved in the NCE Control queue.
Keep decisions visible
Review proposals, record a rationale and follow their demonstration status. Review checks cover privacy, safeguarding, operational fit and measurement.
Explore capacity and return
Model practitioner time-saving targets and equivalent capacity value. Open the HPR engine to explore programme investment and fiscal scenarios.
FRONTLINE KNOWLEDGE INTO PLATFORM IMPROVEMENT
Remove the delay.
Keep the safeguards.
Your observation starts the process. Human review determines whether an idea should become a controlled experiment.
01 / FRONTLINE INSIGHT
“Could Path help with childcare?”
A practitioner notices that appointments conflict with school hours. They describe the problem and who it affects through Improve Path.
ILLUSTRATIVE EXAMPLEA proposal for appointment planning around caring responsibilities.
The prototype saves proposals and human review decisions. Trial statuses are simulated: it does not create, test or deploy software automatically.
From frontline idea to controlled field trial.
Our ambition is for eligible, low-risk improvements to be ready for a controlled trial in as little as 24 hours after approval. Integrations, sensitive functions and larger changes need proportionate review and testing. This is a design ambition, not a current service guarantee.
PRACTITIONER CAPACITY RETURNED / PCR
What could more
frontline time mean?
Less time finding information, drafting summaries and preparing reports could mean more time with participants. PCR is the proposed measure of practitioner hours returned to frontline work.
Use this scenario to explore a target. It assumes five working days per week. A pilot would need to measure the actual time saved, including checking AI drafts and using the platform.
Equivalent capacity value is not a cash saving. Net benefit also needs to account for implementation, licensing and operating costs. Avoid counting the same benefit twice in HPR.
Explore the HPR engineILLUSTRATIVE SCENARIO / NOT MEASURED RESULTS
5,750practitioner hours / year
£184,000 equivalent capacity value
50 × 30 minutes ÷ 60 × 5 days × 46 weeks. Capacity value: 5,750 hours × £32.
DESIGNED AROUND THE FRONTLINE
One platform.
Different environments.
Employment advisers. Social workers. Prison and resettlement teams. Community practitioners.
The prototype includes Employment, Justice and Social Support environment selectors. These currently change the demonstration context; they do not provide validated sector-specific workflows or separate live deployments.
Our intended architecture shares core technology while adapting terminology, permissions and workflows to the service. Justice pathways and research are being developed through the HPR-J proposition.
Explore justice and research partnershipsWHERE WE ARE TODAY
A working demonstration.
A clear next step.
Explore the experience now. Help us test the assumptions behind a future live service.
Explore and record
- Owner-protected practitioner workspace
- Fictional case views and attention indicators
- Saved demonstration case notes
- Saved improvement proposals and review history
- Guided assistant responses and capacity scenarios
Connect and validate
- Real participant data and authorised team caseloads
- Live AI with reviewed, evidence-grounded outputs
- Organisation and role-specific access
- Integrations, verified referrals and reporting
- Controlled feature trials, release tooling and measured outcomes
Does the assistant replace practitioner judgement?
No. The current assistant demonstrates preparation and case review using scripted responses. The intended live assistant would support trained professionals, with human review and escalation built into the service.
Can anyone sign into the practitioner workspace?
The current demonstration is restricted to the NCE owner account. Wider practitioner access would need organisation membership and role-based permissions. The public participant demo remains separately accessible.
Can I submit an idea and have it deployed tomorrow?
You can save a proposal and review decision in the demonstration. It does not deploy code. Rapid field trials are part of the intended operating model, subject to approval, the type of change and the testing required.
HELP SHAPE THE NEXT VERSION
Your insight.
Our technology.
Better outcomes.
We’re seeking practitioners and delivery partners who can help test the workspace, challenge our assumptions and define what useful support looks like in the field.
For the current owner demonstration, use fictional details only.